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Audit recommends centralized review, telematics and better claims tracking after $9M in crash-related costs
Summary
An audit of Metro vehicle crashes found roughly $9.3 million in crash-related expenditures during the audit period, gaps in centralized oversight, missing documentation on some repair orders and inconsistent claim approvals; auditors recommended a cross-departmental review process, expanded telematics and clearer claim procedures.
Metro auditors reported that crash-related expenditures totaled approximately $9.3 million over the audit period and identified opportunities to strengthen oversight, documentation and cost-recovery.
The auditors examined training, repair and claim processes across high-volume departments including Police, Metro Water Services, NDOT and the Sheriff—s Office. They found inconsistent application of defensive-driving training — about 11 percent of sampled employees were not current — and recommended clarifying fleet-coordinator responsibilities and…
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