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Finance committee backs funding request to replace Needhams aging financial system

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Summary

Needhams Finance Committee recommended Article 11 on April 9, supporting a phased replacement of the towns 2014 enterprise financial system after presenters described recurring billing errors, heavy manual reconciliation and compatibility problems with payment processors.

Needhams Finance Committee recommended adoption of Article 11 on April 9, approving a funding request to replace the towns existing financial system and its disconnected third-party billing tools.

Presenters told the committee the towns current system, implemented in 2014, relies on multiple third-party applications for tax and utility billing that are separate from the general ledger, creating time-consuming data imports, reconciliation and customer-account errors. "We simply have outgrown the system," a Finance Department presenter said during the presentation.

The proposal calls for a phased implementation of a single, integrated enterprise resource planning (ERP) platform. The town…

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