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Authority reports citywide LPR rollout and 15‑minute free parking usage
Summary
Staff reported that the new license-plate-recognition (LPR) parking system is installed at major garages, LPR is functioning with minor software tweaks pending, and the city recorded 2,608 uses of a free 15‑minute option in February.
Staff told the Norwalk Parking Authority that the new parking equipment installation is complete at the train station and maritime garage and that the license-plate-recognition (LPR) system is operating citywide, with routine software adjustments still being addressed by the vendor.
Brian, a staff member, said the primary installation began March 15 at the train station and that installers "worked diligently over the weekend to minimize disruption." He reported that the existing Amano system remained functional during transitions and that "the LPR system is now fully functioning" though Flash (the vendor) is still resolving minor software issues.
Usage data and public outreach: staff reported 2,608 transactions in February using the free 15‑minute option; Brian said the citywide rollout began Jan. 30 and noted January recorded a smaller count because rollout covered only two days of that month. Commissioners discussed better signage and website placement to make the free 15‑minute option clearer to visitors; one commissioner suggested a simple decal or a homepage link.
Operational concerns: staff and commissioners flagged operational management during peak ingress (for example, when aquarium visitors arrive) so drivers do not block entry lanes while seeking a space. Staff said on-the-ground teams will monitor upper‑floor occupancy and traffic flow to keep vehicles moving into available spaces.
Next steps: staff will explore website visibility, social-media promotion and inclusion on pay-by-phone apps; staff said occupancy reporting will improve with the new system and that they plan to present refined occupancy and usage metrics in future monthly reports.
