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Committee reviews data-governance updates and ParentSquare account breach

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Summary

The Communication and Policy Committee reviewed the district's updated data governance manual and heard from technology staff about a ParentSquare account compromise that sent messages to high school staff; administrators described backup, inventory and authentication improvements.

The Communication and Policy Committee of the Concord School Board reviewed updates to the district’s data governance manual and received an update about a ParentSquare account compromise during its April 9, 2025 meeting.

The review covered changes to the district’s data governance and disaster recovery arrangements, and administration described a limited intrusion into the ParentSquare messaging platform that resulted in unauthorized posts to high school staff accounts. Committee Chair Cara Meeker opened the review and Superintendent Kathleen Murphy introduced the presenters; Dan Albert, the district’s director for technology, led the presentation.

Albert said the district first created a data governance manual in February 2009 and that state law (referred to in the packet) requires the district to present the manual annually. He noted the formal data-governance policy itself had not been updated since 2018 and recommended minor…

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