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Mobile Response Team expands dispatch options, logs sharp deployment growth in first year
Summary
County staff and Bert Nash briefed the commission on rapid growth and expanded dispatch integration for the Mobile Response Team, which is now accessible via 988, non‑emergency lines and 911 dispatch and is operating countywide with radios and expanded hours.
Douglas County officials and Bert Nash representatives told the Board of Douglas County Commissioners on April 9 that the Mobile Response Team (MRT) has expanded how it is dispatched countywide and has shown rapid growth in deployments and coordination with first responders.
Deputy director Sonia Baeza of the Emergency Communications Center (ECC) said the program started field deployment in mid‑2024 with the Lawrence Police Department and later expanded to Baldwin, Eudora, the sheriff’s office, Lawrence‑Douglas County Fire & Medical (LDCFM) and KU Police. Baeza said the team has been integrated into ECC dispatch protocols so referrals can be triaged as routine or urgent and routed appropriately.
“Everything that we did through the GPL process was about these guiding statements to make sure that everything we do is coordinated,” Baeza said, referencing the Government…
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