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Topeka city manager outlines 10 strategic goals, customer‑service streamlining and housing funding options
Summary
City Manager Dr. Robert Perez told the Citizens Government Review Committee on March 5 that his office has identified 10 strategic goals for FY2025 and is pursuing changes to customer service, department structure, and housing funding, including activating the Affordable Housing Trust Fund and exploring a sales tax for sustainable revenue.
Dr. Robert Perez, Topeka city manager, told the Citizens Government Review Committee on March 5 that he and staff have identified 10 strategic goals for fiscal year 2025 and are pursuing organizational and service changes to deliver them.
Perez said the goals were drawn from input he received from the governing body, staff and the public, and that they cluster around seven focal areas including quality of life and public safety. "I told council last night it's definitely not an exhaustive list of everything that the departments will be working on," Perez said, adding that departments also have subordinate goals tied to the high‑level priorities.
The manager described three avenues the public currently uses to request city services: the SeeClickFix platform, the utilities call center and contacts routed through council members. He said one of this year's priorities is to streamline that system so residents reach the right service more quickly…
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