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Town outlines Hub Connect e-permitting rollout and seeks workflow input from Board of Health
Summary
Town staff described a multi-stage rollout of a new e-permitting platform (Hub Connect/Hub Health), requested the board map workflows for septic/inspection approvals and said interns from Fitchburg State may help build sustainable online forms and backend automations.
At the April 8 meeting staff presented the town’s Hub Connect e-permitting initiative and asked the Board of Health to map permit workflows so the team can configure required fields, approvals and inspection steps before the Board’s modules go live.
Staff said the first round of e-permitting (building, electrical, gas, mechanical and plumbing) is scheduled to be released April 16. The Board of Health and DPW modules are expected in a following round; staff did not give a firm month but…
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