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DuPage County launches text-to-911, honors 50 years of DuPage Public Safety Communications
Summary
DuPage County on April 8 announced countywide text-to-911 service and recognized DuPage Public Safety Communications (DuCom) for 50 years of service.
DuPage County on April 8 announced that residents and visitors may now send text messages to 911 and used the County Board meeting to recognize DuPage Public Safety Communications (DuCom) for 50 years of service.
The move expands options for people who cannot make voice calls, county officials said. "This new option allows residents to send text messages directly to 911 when calling is not possible," said Deborah A. Conroy, chair of the DuPage County Board. The board also adopted a proclamation recognizing National Public Safety Telecommunications Week April 13–19.
Why it matters: Text-to-911 provides an alternative way to summon help for people who are deaf or hard of hearing, for victims of domestic violence who cannot speak aloud, or for others who cannot safely place a voice call. At the meeting, a County official said the county had already…
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