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Anoka County proclaims April as National Public Safety Telecommunicators Week, celebrates new ECC facility

2896886 · April 8, 2025
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Summary

The Anoka County Board unanimously passed a resolution recognizing telecommunicators and heard remarks about a new emergency communications facility from county and ECC leaders.

The Anoka County Board of Commissioners on April 7 unanimously approved a resolution proclaiming April as National Public Safety Telecommunicators Week and heard remarks about the county’s new emergency communications center.

Commissioner Gamache, chair of the board, introduced the resolution and praised the county’s 9-1-1 staff, saying the telecommunicators “are the first and most critical contact citizens have with emergency services” and noting that Anoka County’s 9-1-1 staff fielded more than 400,000 emergency and non-emergency calls a year with 95% answered in less than 10 seconds.

Carrie Morrissey, director of the Anoka County Emergency Communications Center, thanked the board and commented on the county’s new facility. “We just first wanna thank all of you for our new building,” Morrissey said, referring to the ECC’s new operations space.

Commissioners described the move to the new building as a long-term priority. Commissioner Schulte recalled earlier meetings and said the previous 911 operations had been “down, like, in the cellar in the basement,” and welcomed the improved facility for staff and public safety operations.

The board voted by voice; Chair Gamache called for all in favor, and the resolution passed unanimously. Commissioners congratulated ECC staff on the new facility and recognized the role telecommunicators play in public-safety outcomes such as apprehending criminals, suppressing fires and helping treat patients.

Why this matters: The proclamation is ceremonial but reflects county acknowledgment of 9-1-1 personnel’s operational importance. Commissioners and ECC leadership used the occasion to highlight staffing, response-time metrics and the move from the previous basement location to a dedicated facility.

What the board did not decide: The resolution recognizes telecommunicators and the new facility; it did not authorize additional staffing levels or budget changes during this meeting.