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Covington reports balanced budget, $60 million in grants and expands translation and online services
Summary
City staff told the City of Covington reported a balanced budget and a clean audit, said it managed 26 active grants totaling nearly $60 million in 2024, and highlighted new translation services and increased use of the Covington Connects reporting platform and the city website.
A staff member for the City of Covington said, "Our approach to managing community funds is efficiency and transparency." The speaker reported the city ended the year with a balanced budget, a financial audit with no findings and recognition from the Government Finance Officers Association for its financial reporting.
The city reported managing 26 active grants in 2024, totaling nearly $60 million in funds for a variety of city projects and programs. City staff said the municipality introduced in-person and telephone translation services in 2024 to help residents who speak languages other than English access city services and meetings.
City staff also highlighted the Covington Connects platform, available on the city website and mobile app, which lets residents report nonemergency issues and track progress. Staff said more than 1,080 reports were made in 2024, most commonly vehicle or parking concerns, vegetation and tree problems, streets and sidewalk issues, and trash complaints. The speaker noted the city website had nearly 700,000 page views in 2024, a 43% increase in traffic, and that the city’s social media accounts on Facebook, Instagram and X have a combined total of more than 17,000 followers.
"Providing timely, effective, and professional customer service and communications is an important part of what we do every day," the staff member said.
The presentation combined financial performance, service-delivery updates and digital-engagement metrics. Staff emphasized continued maintenance of the website and mobile tools as channels for public information and tracking resident service requests. The transcript listed an award from the Government Finance Officers Association but included a garbled reference to the number of consecutive years; the precise streak was not specified in the meeting record.
