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Warren approves memorandum to join statewide police dispatch and records system; annual cost to town to rise next fiscal year
Summary
Council approved a memorandum of understanding to join the Rhode Island statewide computer‑aided dispatch and records management system; town’s half‑year cost next fiscal year is $17,346.15 and recurring costs will replace current maintenance of older software.
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The Warren Town Council voted Jan. 14 to enter a memorandum of understanding (MOU) with the Rhode Island Department of Public Safety to join the statewide computer‑aided dispatch (CAD) and records management system that will replace the town’s aging local software.
Town Manager Sullivan told the council the project is a statewide effort to consolidate and modernize dispatch and records systems currently siloed by agency. He said the state aims to convert historic records and bring agencies onto a single cloud‑based platform so law enforcement and related state agencies can share data more readily.
Sullivan gave a near‑term cost figure for Warren’s participation: "the cost for this upcoming fiscal year would be $17,346.15," which would cover roughly six months of service while the town continues to operate the legacy system during conversion. Sullivan also advised that the town currently pays roughly "just under $23,000 a year" to maintain the old system; that maintenance will be replaced by the new statewide fee in subsequent years. Council staff said recurring annual costs will be driven by the department’s user count and will be budgeted in the next fiscal cycle.
The council’s solicitor cautioned that the MOU contains provisions favorable to the state — noting the state’s broader indemnification and unilateral termination rights — but recommended joining to ensure Warren retains access to the statewide records and dispatch network. The solicitor said he had raised concerns but that the program’s statewide character and operational benefits weighed in favor of participation.
Police and town presenters described operational benefits beyond modern user interfaces: faster electronic transfer of domestic violence and court reports, improved interagency access to historical contact data and the ability to reduce manual paperwork. The town was scheduled to enter a phased implementation with nearby agencies and to begin training and conversion work in late 2025, with a projected live date in early 2026.
Action taken: Council voted to enter the MOU with the Rhode Island Department of Public Safety to join the statewide CAD/RMS program. The manager and police department will include the new recurring cost in the next fiscal budget and the town will work with state staff on conversion and training.
Why it matters: The change consolidates public‑safety records and dispatch information across jurisdictions, affecting data sharing, training and the police department budget. Councilors were advised that the MOU’s legal language favors the state on termination and indemnity, and the solicitor recommended careful oversight of implementation and budgeting.

