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Slackwater credits Sandy City support for survival and growth, cites from-scratch menu and staff culture

April 05, 2025 | Sandy, Salt Lake County, Utah


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Slackwater credits Sandy City support for survival and growth, cites from-scratch menu and staff culture
Speaker 1, a restaurant representative, told the meeting that Slackwater opened its Sandy location after starting the brand in Ogden 14 years earlier and that the Sandy community’s support helped the business survive the onset of the COVID-19 pandemic.

The representative said the Sandy location had been open four months when COVID-19 restrictions began. "We were very lucky how much Sandy and the surrounding area supported us through that," Speaker 1 said. "A lot of our success came from that." The speaker also thanked the city for an award, calling the recognition "humbling."

Speaker 2, also identified at the meeting as a restaurant representative, described Slackwater’s focus on from-scratch food and staff culture. "Everything we do is from scratch. We have our own yeast starter. We've had it for 14 years," Speaker 2 said. The speaker added that kitchen staff arrive early — "Preppers get here at 5AM to make this food happen" — and emphasized the restaurant’s aim to make guests feel welcome: "When people come in here, we want them to feel like they're coming into our home."

Both speakers said the restaurant’s culture and customer experience — described as artisan pizza and craft beers served with "genuine service" — have helped the brand expand into new communities. "The success of this restaurant has catapulted our brand into another category where we've been able to grow into new communities, and we'll forever be grateful to Sandy City for helping us do that," Speaker 1 said.

The remarks came during a recognition or award segment of the meeting; speakers repeatedly framed the comments as gratitude for community support rather than as policy requests or formal proposals. No formal actions or votes were recorded in the provided transcript excerpts.

The speakers’ comments highlighted three recurring points: the restaurant’s emphasis on from-scratch ingredients and a long-running yeast starter; early-morning food preparation and staff commitment; and reliance on local patronage and municipal support during the early COVID-19 period.

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