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County approves adding Northwoods 'Traverse' child‑support module; first‑year cost $106,000, annual $32,000 thereafter

2873172 · April 3, 2025
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Summary

Davidson County authorized use of PBB funds to add the Northwoods Traverse child‑support module to an existing contract; first‑year implementation cost cited as $106,000 with recurring annual costs around $32,000 and an expected federal/state reimbursement for a majority of eligible costs.

The Davidson County Board of Commissioners on April 3 authorized staff to proceed with adding the Northwoods Traverse child‑support module to the county's existing Northwoods contract and to use available PBB (program/budget balancing) funds to cover the county share while legal review is finalized.

"So first year implementation, everything is $106,000 and then every year after it's $32,000," Trish Baker, director of the county's Department of Social Services (DSS), told commissioners during the April 3 meeting. Baker said the new module will replace a paper/process‑based workflow and prepare county operations for a statewide e‑filing system the Administrative Office of the Courts (AOC) is implementing (Odyssey), which the county expects to join in October.

Staff told the board Northwoods is already in use for other DSS programs and that adding the child‑support module is an addendum to the existing contract rather than a new vendor. County staff said the vendor offers implementation support, on‑site training and local support from staff familiar with the county's operations.

The county discussed funding the purchase with PBB money and with the county counting expected child‑support reimbursement from state and federal sources; staff said child‑support costs are typically reimbursable at roughly two‑thirds (about 66–67 percent). Commissioners agreed to allow staff to finalize contract paperwork with the county attorney and proceed to sign the addendum so implementation can begin sooner than delayed procurement would allow.

Commissioners asked that the contract be routed through legal before final signature; the board approved in a voice vote a motion to proceed, with the county to book the local portion to the PBB allocation and seek reimbursement from the state for eligible costs.