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Krogan Plumbing highlights century of local service, shift to modern materials
Summary
John Krogan told the Struthers City Council that Krogan Plumbing has served the community for more than a century, described changes in plumbing materials and products, and outlined the company’s residential-focused services and special-order process.
John Krogan, a fourth-generation owner of Krogan Plumbing, told the Struthers City Council that his family business has served the area for more than 100 years and moved to Struthers in 1989. "We've been open for business for over a hundred years serving the community," he said.
Krogan described how the plumbing industry’s materials have changed, saying the business has moved “from copper to all plastic PEX material, SharkBites.” He said Krogan Plumbing focuses on residential repair parts and name-brand fixtures, and that the shop carries items customers typically will not find at big-box stores.
Krogan outlined the company’s product lines and service offerings, citing hot water tanks and sump pumps made in the United States. "We carry Bradford White, made in the U.S. Our Zoeller sump pumps are made in the U.S.," he said. He also said the business offers installation and repair work, and that a longtime service technician has been with the company for more than 40 years.
Krogan said the shop handles both residential customers and some wholesale or contractor bulk orders. He told the council that items not in stock can generally be special ordered and received within about a week. "Being that we're a family owned business, we really focus on... satisfying the customer," he said.
The remarks were a presentation of the business’s history, product mix and service model; no council action or vote on the topic was recorded in the transcript.
