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Committee approves upfront payment for bulk pickups, moves to collect arrears; approves pilot for precision concrete cutting
Summary
Committee members approved requiring upfront payment for household bulk‑item pickups to reduce unpaid accounts receivable, authorized staff to pursue collection of outstanding balances and approved a pilot contract (not to exceed $10,000) for precision concrete cutting to address severe sidewalk lifting without full replacement.
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Public works staff described the current bulk‑item pickup operation: residents request pickup, crews collect items and finance later invoices property owners. Staff said some customers have not paid after service and presented arrears totals: the transcript referenced about $140,000 in outstanding municipal disposal billing overall and roughly $22,000 specifically tied to bulk pickups.
To reduce unpaid accounts receivable, the committee approved a procedural change requiring residents to pay upfront when scheduling a bulk pickup via the city’s myGov portal; staff said the change would streamline operations and reduce unpaid charges. Committee members also confirmed that staff will pursue collection on existing unpaid balances and discussed additional collection tools. Separately, public works reported plans to issue an RFP for garbage disposal contracts since the current relationship with Waste Connections has moved to month‑to‑month and annual disposal fees exceed six figures.
Separately, the committee approved a pilot contract with Precision Concrete Cutting (PCC) to address severe vertical sidewalk hazards in place of full slab removal, authorizing up to $10,000 for the pilot program. Staff said the technique supplements in‑house grinding, poly‑leveling and full replacement options and could avoid tear‑out in locations with lifts of roughly 3/4 inch to 2 inches.
Why it matters: Requiring payment at scheduling changes administrative processes and reduces fiscal risk from unpaid service charges. The sidewalk cutting pilot offers another maintenance tool that could reduce repair costs and temporary hazards.

