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CTA announces 10-minute frequent-bus routes, smoking enforcement missions and new rider communications
Summary
Acting CTA president outlined a frequent-network rollout beginning March 23, targeted smoking enforcement informed by chatbot complaints, new rider newsletter and podcast, and ongoing Springfield advocacy with contingency scenarios if state funding isn’t approved.
Acting President Nora Lisonbee (presented as Acting President in the transcript) told the board March 12 the CTA will launch a set of bus routes in 2025 that will receive 10-minute-or-better service during the day, with the first eight routes starting March 23. Lisonbee said the change reflects improved hiring and reliability, noting the agency now has more bus operators than in 2019 and “our bus service is regularly hitting over 99% of scheduled delivery.”
Lisonbee described a directed enforcement effort…
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