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Committee seeks to boost 911 unified database for people with special needs
Summary
Officials discussed expanding and publicizing a unified database to flag callers with special needs in the 911 CAD system, aiming to improve response to missing or wandering residents with autism and other disabilities.
The committee reviewed the city's unified database project designed to register residents with special needs so first responders and call takers have advance information in the 911 CAD system.
Council members and fire and police staff said the database can hold information about people with autism or other conditions that raise risks such as wandering. Staff said some commonplace CAD notes are out of date and that a coordinated push to update records would improve responder safety and outcomes.
Council members proposed a public outreach blitz to encourage families to register and to invite updates several times a year. The fire department and communications officials agreed to work with Council to publicize the program during Autism Awareness Month and to coordinate with system managers to ensure data accuracy.
Ending: Staff agreed to coordinate a public information effort, update CAD commonplace notes and provide council members with steps for families to register individuals with special needs in the unified database used by 911.
