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Peoria reorganizes transit, rolls out microtransit pilot and explores on-demand RideChoice
Summary
Neighborhood & Human Services now oversees transit operations; staff described fixed routes, paratransit and a January microtransit pilot (WeRide). Council heard data on FY24 trips and on-time performance and staff said they applied for funding to expand on-demand RideChoice service.
Peoria city staff outlined changes and new services in local transit during the March 4 meeting, explaining that oversight of transit moved last July to the Neighborhood & Human Services Department and describing ongoing pilots intended to increase flexibility and contain costs.
Chris Hallett, director of Neighborhood & Human Services, and transit manager Tremaine (surname not specified in the presentation) told the council the city’s transit program includes Valley Metro regional fixed routes (funded by regional sales-tax measures), ADA paratransit, Peoria-operated curb-to-curb Dial-a-Ride (reservation required) and a January microtransit pilot branded WeRide.
Staff said FY24 total paratransit and Dial-a-Ride trips numbered about 23,208. Peoria staff completed roughly 19,500 of those trips; Valley Metro handled about 3,500 overflow or regional trips. On-time performance for Peoria-operated trips was reported at 97%, while Valley Metro’s portion recorded about 75%; combined on-time performance was shown…
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