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State auditor urges clearer baseline reporting for Agency of Digital Services projects
Summary
The deputy state auditor reviewed a 2023 audit of the Agency of Digital Services (ADS), telling the Senate Committee on Institutions that IT project dashboards and annual reports should show original cost and schedule estimates alongside revised figures and that agency staff costs should be included in initial project estimates.
Tim Ash, deputy state auditor, told the Senate Committee on Institutions on March 28 that his office’s 2023 audit of the Agency of Digital Services (ADS) found frequent schedule slips and cost increases on large IT projects and shortcomings in how progress is reported.
The audit examined six large ADS projects and the agency’s enterprise project management office. “The short story is our office did an audit of ADS back in 2023,” Ash said, summarizing the review and its motivation: the rapid growth of state IT spending and the need for clearer public information about project performance.
Ash said four of six audited projects exceeded their original cost estimates and most were delayed relative to original schedules. He described a high-profile example, a planned business portal hosted by the Office of the Secretary of State, where roughly $2,000,000 had been spent and the effort had “lingered…
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