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Trustees briefed on multi‑phase migration to Velocity pension system; 90‑day warranty standard
Summary
At a March meeting of the Board of Trustees of the Retirement System, staff reviewed a multi‑phase software migration to Velocity, including phase timing and a standard 90‑day warranty; trustees asked about extended coverage and system testing.
The Board of Trustees of the Retirement System heard an update on the agency's migration from its legacy pension software to a new system called Velocity and on warranty and testing plans.
Garret, CEO of the Retirement System, told trustees the work will span roughly two years. “So we're really looking at a 2 year endeavor, but at the end of that period, I assure you that we will have a properly functioning pension system and, we will have appropriately re engineered business procedures for the 20 first century,” he said.
The migration was described as a multi‑phase project. Garret laid out the schedule: a three‑month launch phase, a 13‑month implementation phase, a roughly 7½‑month testing and development phase, and a three‑month warranty period at the end. Trustee Chelsea Dorsey asked whether the standard warranty could be extended; Ernie Myers, the system's attorney, said a 90‑day warranty is standard and that extended coverage can be purchased but at a high monthly cost. “The 90 day warranty is standard, and there is a possibility a local possibility to buy about, buy more months,” Myers said.
Garret said the migration includes reengineering business processes, testing extensively, and coordinating with the vendor Vitec and support provider Linear/Linnea Solutions. He said some processes that occur quarterly already have extended coverage and that extensive testing across the implementation period is intended to minimize technical problems at go‑live.
Trustees pressed briefly on warranty costs and whether the board should purchase extra coverage given past system experiences; staff said the negotiated contract includes the standard 90‑day warranty and that further months are available but would be “a very exorbitant amount per month.” The CEO and counsel said the project design and extended testing aim to reduce the risk of significant post‑go‑live failures.
The update did not include a formal decision to purchase extended warranty coverage. The board was told staff will continue vendor oversight and will provide a fuller briefing at the July board retreat.
