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City/convened work group aims to triage behavioral‑health calls using 988 diversion, mobile crisis and follow‑up navigators
Summary
The municipal behavioral health crisis response work group described steps to divert lower‑acuity calls to Alaska’s 988 care line, expand 24/7 mobile crisis clinicians, coordinate police and fire mobile intervention teams, and fund navigation staff to follow up after field interactions.
Municipal managers told the committee a cross‑departmental work group is redesigning crisis response to match caller needs with the right service.
Officials said the plan includes routing lower‑acuity calls to the Alaska care line (the statewide 988 service) so mobile crisis teams can focus on in‑person responses. They said the mobile crisis team is hiring clinicians to move toward a 24/7 model, while police mobile intervention teams will continue to…
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