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Council amends disconnect time: unpaid utility bills to trigger next-day 7:59 a.m. disconnection
Summary
The City Council amended municipal code section 13.211 to set utility disconnection for nonpayment at 7:59 a.m. the following business day and approved related budget and procedural clarifications.
The Gonzales City Council on March 1 passed an ordinance amending Division 2, section 13.211 of the City Code to set disconnection for nonpayment at 7:59 a.m. the next day after a missed payment.
The ordinance change standardizes the timing for disconnection, aligning the policy used for other account types and addressing recent customer concerns about late payment windows. City staff said that setting the…
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