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Residents report doubled water bills; council members call for review as officials cite CSO costs and high fund balance
Summary
Multiple residents said their water bills doubled and urged investigation. Officials noted large water-fund balances and ongoing capital costs (CSO/SRF) that affect rates; auditors offered to review procedures if the city collects and organizes complaints.
Several Dearborn Heights residents used the March 18 study session to complain about unexpectedly high water bills and inconsistent answers from the water department, and council members called for a comprehensive review.
Jamil Alouia told the council his three-month bill jumped from roughly $300 to $604 and said he fears much higher bills this summer. “This water bill, it's double since my last payment,” Alouia said during public comment, asking why the bills had increased when his usage had not.
Other residents described similar experiences; one commenter said some accounts received multiple months of estimated readings and were later billed…
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