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GTM seeks audio-engineer help and investigates livestream buffering and alert widget behavior
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Summary
Committee discussed recurring audio problems in the auditorium, intermittent livestream buffering, and integration of the Nixle/Everbridge alert widget; directors said they will engage outside vendors to fix reverberation and wireless-microphone issues and will test AWS streaming settings.
Committee members discussed ongoing technical problems affecting Granite Town Media broadcasts and in-person audio in the town auditorium, and staff outlined next steps to diagnose and fix the issues.
The committee described repeated audio failures during recent meetings — wireless microphones cutting out briefly, noticeable reverb in the room and occasional muddy sound in specific spots. Staff said the microphone receivers are located behind the left speaker above the stage and that the committee will hire an external audio engineering firm to assess the auditorium and recommend acoustic treatments and equipment changes. Staff reported contacting several regional firms and vendors; availability and vacations among specialist contractors have delayed scheduling.
Separately, staff and a volunteer reported intermittent buffering on the website live stream. The committee and staff plan to review the stream’s AWS configuration and transcoding behavior; one attendee noted the buffering is most noticeable when the stream is viewed full screen and that the site stream appears to shift between resolutions as it buffers.
Committee members also discussed the Everbridge (formerly Nixle) iframe/widget for emergency alerts. Staff said the widget is sourced from Everbridge and that alert messages can show an “expired” state when the underlying Everbridge message has timed out; staff will work with police/fire personnel who operate Everbridge to ensure stale alerts do not remain visible on the site.
As next steps, staff will pursue external audio-engineering quotes, test AWS streaming and transcoding configurations, and coordinate with first responders about Everbridge publishing and expiration practices.
