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Shelbyville staff plan GIS hire, SmartGov automation and records hosting to modernize services
Summary
The workshop identified a GIS specialist position, a SmartGov/asset-management implementation and improved records hosting and web-based agendas as priorities to modernize operations and support other initiatives.
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IT and records modernization surfaced as recurring enablers for many other city priorities. Staff recommended hiring a GIS specialist to build a geographic database of infrastructure, an investment the group said is needed before implementing broader automation like SmartGov (an enterprise permitting/asset/fleet/records platform).
Staff outlined a phased approach: recruit a GIS specialist, build the city’s GIS inventory, and then implement an integrated platform to enable online permitting, code enforcement, fleet maintenance and public dashboards. Staff also said they are pursuing web-based agenda software, records-hosting improvements and upgrades to the city’s electronic records management to support transparency and remote service delivery.
City leaders discussed funding and timing; staff said budgetary requests for technology and one GIS position will be included in the next capital/operating planning cycle and recommended a 2026 start for recruitment and platform procurement.
Workshop leaders emphasized that technology is a cross-cutting investment that may reduce some administrative burdens and accelerate permitting, economic development, and utility asset management once a GIS foundation is in place.

