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Exit survey finds relocation cited most often; district notes low 4% response rate
Summary
The district reported initial exit‑survey results for families who withdrew, noting relocation was the primary reason cited but that the 4% response rate limits conclusions; staff said they will continue outreach and may change survey timing to improve response.
District staff told the board on Jan. 29 that the exit survey for families who withdrew produced 23 responses from 587 surveys (a 4% response rate) in a retroactive mailing; the primary reason cited was relocation. Staff said the district began automatically sending an exit survey to withdrawing families on Dec. 9 and that responses from the auto‑generated surveys were not yet received at the time of the report.
Of the 23 responses the district analyzed, 17 listed relocation as the primary reason for leaving. A smaller number of respondents cited safety and school quality concerns (three responses referenced safety in schools) and two mentioned dissatisfaction with the school food program. Staff emphasized the small sample size and cautioned against drawing firm conclusions from the data.
Board members suggested strategies to boost response rates, such as follow‑up mailings, phone calls or collecting exit information at the time families withdraw. The district offered to report back later in the year with response‑rate data from the current school year and said it will continue to analyze open responses for themes.
Why it matters: Understanding why families leave can inform district retention and improvement efforts, but the low response rate means the district cannot rely on the current data as representative. Staff recommended methods to increase participation for future surveys to support data‑driven decisions.
