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Staff engagement improves to 4‑star Gallup level; district sees modest turnover and launches retention actions
Summary
Human resources reported the district's Gallup Q12 engagement score rose to 54% (a four‑star rating) and actively disengaged employees fell from 8% to 5%. HR also reported a 12.72% turnover rate for 2023–24 (excluding retirements) and said the district is piloting exit interviews, HR open forums and a benefits concierge to improve retention.
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Human Resources presented the district's staff engagement and retention updates, reporting a rise in engagement and work planned to reduce turnover.
HR lead reported that the district's Gallup Q12 survey participation increased and that the district moved from a 3‑star to a 4‑star engagement rating, with a 54% engaged score and actively disengaged staff declining from 8% to 5%. The survey is administered twice yearly through a third‑party vendor; HR said 1,157 employees completed the most recent survey out of 1,454 invited.
On retention, HR reported a 12.72% turnover rate for 2023–24 (95 resignations from 1,533 employees), a figure HR said does not include retirements. To improve retention and onboarding, HR described efforts including HR open forums at schools, cross‑union conversations about paid‑time‑off structures, targeted exit interviews (expanded pilot), and a new benefits concierge service that provides a single toll‑free number for employees to get benefits help.
Ending: HR said it will expand exit‑interview data collection, continue quarterly or more timely reporting, and bring comparative peer‑district benchmarks to the board.

