PURA adopts requirements for electric distribution companies to report customer-centered reliability metrics

The Public Utilities Regulatory Authority on Wednesday adopted a decision requiring Connecticut’s electric distribution companies to include customer-centered reliability metrics in annual transmission and distribution reports.

Josh Coker, staff attorney for the authority, told the panel that Connecticut statute 16-245y requires electric distribution companies, or EDCs, to report reliability data for each EDC system and statewide, and that the authority reviews those filings and reports to the Connecticut General Assembly. Coker said a prior decision dated Aug. 31, 2022, in docket 17-12-03RE08 directed EDCs to include customer-centric metrics, including customers experiencing multiple interruptions (CME) and customers experiencing long interruption duration (CLID).

The decision presented in docket 240809 establishes the format and submission requirements for those customer-centered metrics, the staff recommendation said. Commissioners moved and seconded adoption of the decision; a roll-call vote recorded three “yes” votes and the authority announced the decision adopted.

The meeting record does not include detailed definitions beyond the acronyms presented at the hearing; the transcript records CME as “customers experiencing multiple interruptions” and CLID as “customers experiencing long interruption duration.” The adopted decision will govern how EDCs submit the CME and CLID data in annual reports to the authority, and staff recommended the decision for adoption to inform the authority’s reports to the Connecticut General Assembly.

The panel completed the remainder of its agenda, approved a consent calendar of five items and adjourned. The authority scheduled its next regular remote meeting for Wednesday, Jan. 22 at 9 a.m.