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Veteran services report: office logged roughly 2,700 actions in 2024; walk-ins and Court of Appeals delays noted
Summary
Kirk, veteran services staff, told the committee the county—s veteran services office recorded about 2,700 claim-related actions in 2024, with growing walk‑in visits, long appeals timelines to the Court of Appeals and 55 residents receiving state property tax credits.
Kirk, veteran services staff, told the Healthy New Reserves Committee that the county recorded roughly 2,700 veteran-related claim actions in 2024 and is tracking a rise in walk‑in visits.
Kirk said the office handled about 510 in‑person appointments and estimated 209 new veterans engaged with the office last year. He said average call volume for the office is about 21 calls per day and that the office is close to its estimated in‑person appointment capacity if staff schedules were fully booked.
Kirk emphasized the length of appeals to the Court of Appeals, saying,…
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