Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Agency Performance Opms topic
No spam. Unsubscribe anytime.
Oregon Youth Authority outlines strategic plan and performance-metric refresh during HB 5041 hearing
Summary
Interim OYA leadership told the Ways and Means Public Safety Subcommittee on March 25 that the agency has a two-year strategic plan and is reworking performance measures and key performance metrics tracked across its operations; leaders said they aim to simplify reporting and align measures to front-line youth outcomes.
Interim Director Janet McClellan told the Joint Committee on Ways and Means — Public Safety Subcommittee on March 25 that the Oregon Youth Authority is pursuing a strategic-plan-driven refresh of its performance metrics as part of the informational hearing on House Bill 5041, the agency’s primary budget bill.
McClellan said the agency completed a two-year strategic plan that emphasizes “positive human development, data informed decision making, and diversity, equity, and inclusion,” and that leadership has selected 12 action steps from six strategic objectives for quarterly monitoring. She said the effort will be paired with a performance-measure review to make the agency’s scorecard clearer and more actionable.
The nut graf: OYA officials told lawmakers they will narrow and prioritize the long list of tracked measures so the agency can focus on youth safety and treatment outcomes rather than managing too many indicators. McClellan said the current performance management system has 18 outcome measures, 15 process indicators and “all total 117 items that are tracked,” and she described that volume as “simply too many to keep precise focus on what's important.”
Most important details: McClellan described OYA’s Performance Management System (OPMS) as having color-coded ranges and said the agency has 14 key performance metrics (KPMs) reported every biennium. She said a work group was convened last month to review OPMS and KPMs and that the review will apply four lenses — reliability, validity, accuracy and actionability — to determine which measures to retain or revise. McClellan said the agency plans to bring an updated KPM model to the committee for approval in short session.
Business and operations context: Katie Hudson, interim assistant director for Business Services, summarized administrative programs including financial services, human resources, information services and physical plant operations. Hudson said the agency is managing a juvenile justice information-system modernization (referred to as JAGES modernization) and highlighted a planned update to OYA’s 10‑year facilities plan, last revised in 2019, to address deferred maintenance and create more developmental living spaces.
What lawmakers asked and what OYA promised: Committee members pressed leaders on workforce hiring and diversity practices. McClellan said OYA aims to recruit diverse candidate pools and will not abandon that goal although exceptions can be made when necessary. She also told the panel the agency will continue to refine metrics that reflect youth safety, accountability and reformation.
Ending: The informational hearing on House Bill 5041 was opened and closed by the subcommittee on March 25; OYA leaders will return with more detailed, prioritized performance metrics and budget slides at a subsequent hearing.
