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Project Management Office outlines solution‑delivery approach and citywide contract process overhaul
Summary
The PMO described an expanded mission: combining project management, business analysis, and quality assurance to deliver enterprise solutions, highlighted the court systems and utility billing projects as successes, and said it will prioritize intake through a governance committee and deliver a citywide contract process improvement this year.
The city—s Project Management Office told the Finance & Administration Committee it has shifted from an IT‑centered project manager role to a broader solution‑delivery model that combines project management, business analysis and quality assurance to improve project quality and operational outcomes.
Dusty Frederickson described the PMO—s history — founded within IT in 2016 to centralize coordination — and explained why the office moved under finance in 2019 to…
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