Consumer Protection Department reports no new complaints Jan–Feb 2025; department describes joint inspections with Department of Labor

Janita, a department staff member reporting to the Consumer Protection Department board, told members that “for the time frame of 01/01/2025 through 02/28/2025, the department did not receive any new complaints, and it did close a complaint.”

Janita said the complaint that was closed had alleged unlicensed activity but was closed as unsubstantiated and that it was categorized as an R7 case. She also reported that the department has increased field inspections and has been conducting combined inspections with the Department of Labor’s wage-and-workplace-standards group.

“It's worked out well. We have found, we do our licensing piece, and they do their workers' comp piece,” Janita said, describing joint inspections carried out over the past year. Janita said the board’s inspectors and department staff have done at least five joint inspections, and in one set of visits they completed three inspections in Bridgeport and previously did three in New Haven; in total she reported two days of concentrated joint inspections that yielded six sites, plus other locations across the state.

Board members acknowledged the interagency work. John DeRosa, chairman, and other members thanked staff for the enforcement work and for coordinating inspections with the Department of Labor.

No formal enforcement actions or new policy changes were announced at the meeting.

The board did not have follow-up enforcement votes at this session; Janita and staff will continue inspections and report results at future meetings.