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Fire division unveils first five‑year strategic plan, prioritizes training, staffing and community programs
Summary
Fire leadership presented the department’s first formal five-year strategic plan, highlighting strong public satisfaction, an emphasis on training, a proposed standards-of-cover and community risk assessment, capital equipment priorities and expansion of prevention/community programs.
The Upper Arlington Fire Division presented its first formal five-year strategic plan to City Council on Feb. 24, outlining initiatives on training and professional development, operational performance and staffing, capital improvements, and community risk reduction.
Chief Zimmer said the plan grew from a process that included a consultant, AP Triton, an internal workshop and substantial public engagement. AP Triton’s outreach included more than 21,000 emails and social-media contacts; the firm received 655 public survey responses, which Chief Zimmer said was the highest response the consultant had seen for a community of this size. “Ninety-two percent of respondents who received services rated them very satisfied,” Zimmer said, citing the survey results.
The plan’s four strategic initiatives list specific goals and objectives. Initiative 1 focuses on training and professional development, including enhanced new-employee and leadership training and continued EMS…
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