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Plattsburgh will resend trash rules after resident complaints; newer collection trucks have lifts
Summary
Councilors discussed recent resident complaints about extra garbage charges after workers did not close lids; staff said a mailer and door flyer explain double-run days and bin rules and promised to resend clearer instructions; staff noted only newer trucks have lifts and crews do not always use them to maintain collection speed.
Councilors and public works staff discussed resident complaints about garbage overage charges and whether the city’s notices clearly state how trash must be presented for collection.
A councilor said a constituent was charged for extra bags because the lid on the can was not closed. The resident asked the city to resend a…
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