Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Oshkosh council hires Matrix Consulting to review inspection, permitting and fee processes
Summary
The Oshkosh Common Council voted Feb. 11 to hire Matrix Consulting Group for an outside review of the city's inspection, code enforcement, permitting and fee processes after council members raised concerns that digital complaint tools and process complexity are increasing inspector workloads.
The Oshkosh Common Council on Feb. 11 approved a professional services agreement with Matrix Consulting Group to perform a review of the city's inspection, code enforcement, permitting and fee processes.
Council members and staff said the review is intended to identify inefficiencies and clarify when inspectors must respond to citizen complaints, after council members raised concerns that the complaint app SeeClickFix (also referred to as Connect Oshkosh) and other reporting channels are generating work that may not be the best use of inspectors' time.
Council Member Larson said the review was overdue. “I support this completely. I think it's always good to review our codes, our processes,” Larson said during debate. Kelly, a city staff member involved in…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
