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DMV director urges modernization, warns of workforce strain and urges Real ID uptake
Summary
Kevin Shweto, executive director of the South Carolina Department of Motor Vehicles, asked lawmakers to fund a roughly $100 million modernization of the DMV’s legacy systems, warned of high staff turnover and urged residents to obtain Real ID ahead of upcoming federal restrictions.
Kevin Shweto, executive director of the South Carolina Department of Motor Vehicles, told the House Education and Public Works Committee the DMV must modernize its aging systems, expand capacity and address high staff turnover to maintain service levels as the state grows.
Shweto said South Carolina’s population has grown from about 4 million to 5.3 million during his tenure and the DMV has seen corresponding demand without comparable staffing increases. "I have a 33% turnover rate annually. 500 of the 1,500," he said, describing the recruitment and retention pressures that force constant training cycles.
He described the DMV’s broad responsibilities — 444 transaction types…
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