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Bill would require notice before offshoring call centers, bar state grants to offshorers and keep state contracts domestic
Summary
Engrossed substitute SB 5459 would require 120 days' notice before Washington call centers relocate operations to a foreign country, make employers who relocate ineligible for state grants or loans for five years, and require state-contracted call center work to be performed within the United States; unions and call-center workers urged passage
The Labor & Workplace Standards Committee heard testimony March 19 on Engrossed Substitute Senate Bill 5459, which would impose notice requirements and funding penalties on call center employers that relocate operations from Washington to a foreign country and require state contracts for call-center services to be performed entirely within the United States.
Ben McCarthy, staff to the committee, outlined the bill's three core provisions: a requirement that covered call-center employers provide the state 120 days' notice before relocating operations to a foreign…
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