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HRC outlines strategic-plan steps on complaints, training and documentation
Summary
The Ann Arbor Human Rights Commission reviewed progress on its strategic plan items including complaint-handling meetings, an annual complaint-training session, a shared document repository and a new orientation for incoming commissioners.
The Ann Arbor Human Rights Commission reviewed progress on seven strategic goals and emphasized creating consistent complaint-handling processes, training and documentation to support commissioners.
Commissioners said the commission has held informal post-meeting discussions on ongoing complaints so newer commissioners can learn from experienced members; they agreed to formalize that practice as confidential, short debriefs following regular meetings. The group also set a plan for an annual complaint-handling training session to be held in summer, and several…
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