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City says Tyler cashiering and City Hall remodel will centralize services and speed payments
Summary
Ms. Schwartz updated the council on the city’s IT and City Hall changes, saying Tyler cashiering will provide instantaneous payment updates and that City Hall renovations will colocate revenue, utilities and permitting staff to improve customer service.
Ms. Schwartz, City of Enterprise staff, updated the council on planned customer-service changes tied to IT upgrades and a City Hall renovation.
Ms. Schwartz said the city has installed servers and is configuring Tyler cashiering, an integrated module of the city’s Tyler Technologies platform, and that the change will make payment updates instantaneous to city accounts instead of the current minimum-24-hour import delay. “This Tyler…
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