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MLGW to replace failed gas and water meter registers; president says meters issue separate from electric smart‑meter purchases

2679603 · March 18, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

MLGW officials briefed council on planned procurement and on meter failures that led to delayed bills. The utility will seek about $8 million next week to replace parts on gas meters and has a $2.7 million electric meter purchase on the consent list; management said the electric meters were not the source of recent delayed/held bills.

Memphis Light, Gas & Water (MLGW) officials told the council's Utility Committee on March 18 that the recent wave of delayed or held customer bills stemmed from failed registers on gas and water meters, not the electric smart meters that MLGW regularly buys.

Doug McGowan, MLGW president, said the utility has tracked the costs and is negotiating with the meter vendor. "I'll be telling you, coming to you in about a week's time, for new registers for those gas meters so that we can quickly replace those," McGowan said. He…

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