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Wilsonville transit agency releases 2024 rider survey showing frequent use, growing vehicle-free households
Summary
SMART staff presented results of its biennial rider survey to the Wilsonville City Council, reporting most riders use the system several times a week, a rise in households without a working vehicle, and continued popularity of dial‑a‑ride service; councilors urged more targeted outreach to students and renters.
SMART transit officials presented results of the agency’s most recent rider and demographic survey to the Wilsonville City Council on March 17, reporting that most respondents ride several times a week and that a larger share of households reported no working vehicle.
The presentation was led by Dwight Brashear, SMART transit director, and Anne McCracken, transit management analyst. Brashear said SMART rotates survey types each year and that the 2024 effort focused on rider demographics and trip characteristics. McCracken said the survey was conducted over several days in September and was offered online to accommodate short trips.
Survey findings flagged several recurring…
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