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Sugar Land Fire Department reports growth in calls, highlights whole-blood program and training expansion
Summary
Fire Chief Mark Campisi presented the Fire Department's FY2024 annual report to council, reporting about 13,000 incidents (roughly 8,600 EMS and 3,400 fire), an average first-unit response time of 8 minutes 37 seconds, 31,679 logged training hours, and 12 whole-blood administrations since program launch in May 2024.
Chief Mark Campisi told the Sugar Land City Council that in fiscal year 2024 the Sugar Land Fire Department responded to about 13,000 incidents, including roughly 8,600 emergency medical service calls and about 3,400 fire calls, a nearly 5 percent year-over-year increase in call volume.
Campisi described operational performance measures the department has started tracking, including an average first-arriving-unit response time of 8 minutes, 37 seconds; a target measure for getting water on fire within two minutes of apparatus…
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