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Commissioners approve five-year managed-services contract with ISG and separate cloud-backup service

2670022 · March 5, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Miami County approved a five-year ISG managed-services agreement and a managed cloud-backup service, citing the recent loss of the county IT director and comparing vendor costs to in-house staffing.

The Miami County Board of Commissioners on March 5 approved a five-year managed-services agreement with ISG Technology and a separate managed cloud-backup service.

County Commissioner Shane Crowell presented the contracts. Crowell said the managed-services agreement would cover network services, server and storage management and perimeter security for a contractual total of $4,738.38 (figure read during the meeting). The cloud-backup agreement was listed at $1,898.16. The managed-services contract includes a five-year term, a 90-day termination clause for either party and an allowance for ISG to increase costs by up to 5% year over year.

Crowell said the county has worked with ISG since February 2009 and that the recent passing of the county IT director motivated consideration of a vendor-provided service in lieu of an in-house director. He answered a question comparing vendor costs to an employee with benefits, saying an employee “in excess of a hundred and $20,000 when you put benefits into the equation” and adding that another comparison figure was “roughly about $80,000 on an annual basis.” The board approved both agreements unanimously.

"We've had a relationship with ISG since 02/2009," Crowell said, listing past network upgrades and security work the company performed. "This relationship with ISG would be basically a vendor service in lieu of an in house IT director."