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Georgetown council presses Republic Services after repeated missed pickups; company promises steps to improve
Summary
Republic Services managers told the Georgetown City Council they are tracking missed residential and recycling pickups and will increase driver training and leadership presence after residents and council described frequent, localized failures during winter months.
Georgetown City Council members pressed Republic Services on recurring trash-collection problems during a Feb. 24 council meeting, citing repeated missed pickups, damaged carts and loose refuse left in neighborhoods.
Council members and residents described multiple recent episodes in which trucks ran routes without collecting some containers, left scattered debris, or returned late. Todd Prey, Republic's municipal sales manager, said the company has mapped confirmed misses and will assign more direct supervision and training for drivers who are underperforming.
“The ones that were the worst are from the newest driver, and how we're gonna combat that with him is our behind-the-wheel instructor is gonna be getting back in the truck with him,” Prey said. He told council Republic has documented 781 confirmed trash misses out of about…
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