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County says NG911 is live; staff to pursue NG911, GIS and recovery grants and EMD rollout continues
Summary
Officials reported Floyd County is live on Next Generation 911; dispatch training for Emergency Medical Dispatch is underway and staff will pursue multiple grants for GIS, NG911 upgrades and post-storm recovery projects, including microgrants for outdoor recreation and CDBG urgent-need funding for generators.
County staff reported that Floyd County is now operating on Next Generation 911 (NG911) and that dispatch personnel have received required Emergency Medical Dispatch (EMD) training. County leaders said they will pursue a series of grants to support upgrades and hurricane recovery.
NG911 and EMD status: Staff said NG911 — which improves latitude/longitude location delivery and other call-routing features — is technically live. Dispatch training for EMD has been completed for required personnel and the county is working through remaining build-out and testing steps. Staff noted a lingering issue with text-to-911 that…
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