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Floyd County EMS reports steady call volume, says staff shortage prevents third ambulance
Summary
Floyd County Emergency Medical Services reported rising call volume, average countywide response times and a new cadet program but said it lacks enough personnel to staff a third ambulance full time. Officials urged recruiting, training and partnerships to expand coverage.
Floyd County Emergency Medical Services reported a countywide average response time of about 15 minutes 32 seconds and said recent call volume has strained staff availability, preventing the department from staffing a third full-time ambulance.
Officials described the staffing shortfall during the board meeting, saying the system can operate two staffed ALS ambulances 24/7 but needs roughly six additional personnel to staff a single outlying station full time. “I would say we would need to add six right now to staff to move out one station,” said Dustin, a Floyd County EMS official overseeing operations. He said the county’s existing roster — a mix of full-time, part-time and volunteer members — leaves little margin for sick leave or heavy-call days.
The EMS presentation reviewed 2024 operations: 2,081 total calls, station-level averages and spotted differences in response times by area. Station 1 averaged…
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