IT director outlines phone-system VoIP migration, calendar signage and remote-work upgrades
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Summary
New IT Director Kyle Hockman summarized recent technology projects including a VoIP phone-system replacement, network upgrades for fitness equipment, Power BI migration to Azure, and a planned master-calendar room signage rollout.
Kyle Hockman, newly hired IT director, said he has been on the job about two weeks and listed near-term and ongoing technology projects intended to improve member and staff experience.
Hockman said the district replaced an on‑premises NEC phone system with a voice-over‑IP solution that required network upgrades to power-over‑Ethernet switches; the project cost about $130,000 and will save about $8,600 per month, giving a roughly 15‑month payback. He said the team also upgraded bandwidth at Palm Ridge to support new fitness equipment multimedia and extended networking to the metal club to support HVAC controls and future Wi‑Fi.
IT also migrated the district’s Power BI reporting environment to Microsoft Azure to allow easier scaling of finance reporting. Hockman said IT runs phishing tests and handles ticket-volume trends that drive training for staff to reduce recurring help-desk issues. He said a master-calendar signage plan — signage outside rooms linked to the online master calendar — is in development and not yet rolled out.
