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Elgin approves one-year mobile-app redesign contract with 7 Hills Technology; new news feed and Spanish support planned
Summary
Council approved a one-year support and redesign agreement with 7 Hills Technology to update the city’s mobile app and web portal, add a consolidated news feed and guest-user features, and continue monthly support; staff clarified outreach plans and said payment-processor features (Apple Pay on web) depend on the vendor roadmap.
The City Council on Sept. 10 authorized a one-year agreement with 7 Hills Technology to redesign the city’s mobile app and continue web-portal support, including a new centralized news feed and improved user experience.
Why it matters: The app is a primary channel for residents to submit service requests, view city maps and pay bills. Staff said residents asked for a more timely, consolidated news experience and easier, guest-user access without forced sign-in.
Design and features: Chief Technology…
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