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Gladstone approves new door‑to‑door transit contract with Guest Missouri Holding LLC to replace IRIS service
Summary
The council adopted Resolution R‑25‑47 authorizing a contract with Guest Missouri Holding LLC to provide door‑to‑door public transportation in Gladstone, effective Sept. 1, replacing KCATA/IRIS service; riders will pay a $3 shared fare to destinations in the northern metro area.
The Gladstone City Council on Aug. 11 adopted Resolution R‑25‑47 authorizing the city manager to execute a contract with Guest Missouri Holding LLC to provide public transportation services for Gladstone residents. City Manager Bob Baer said the city will terminate its contract with KCATA for IRIS services effective Sept. 1 and begin service with Guest, a company based in Cincinnati, under the new agreement.
Why it matters: The change was presented as a cost‑stability measure. Baer said the city decided to end the KCATA IRIS contract because of rising costs and instability in financing between Kansas City and KCATA. Under the new agreement with Guest, the service will continue to be door‑to‑door and would cost riders a shared fare of $3 per trip.
Service area and scope: Baer said Guest would provide door‑to‑door service anywhere inside the city of Gladstone and to the nearest bus stop or any medical facility or doctor's office in Gladstone, Riverside, Parkville, Liberty and Kansas City locations located in Clay or Platte counties. The city described that as covering the northern region for health care services.
Council discussion included public thanks to Baer and staff for negotiating the replacement service. One council member praised the effort and said the solution could set a standard for neighboring municipalities in the Northland.
Vote and outcome: The council voted verbally in favor and adopted Resolution R‑25‑47. The motion to adopt the resolution was made from the dais and seconded; the chair called for the ayes and the resolution was recorded as adopted.
Implementation timeline: Baer said the city hopes the Guest contract will be effective Sept. 1. Riders will continue to pay a shared cost of $3 per trip, according to the city manager's remarks. The contract text and final implementation steps (dispatching, operator scheduling, rider enrollment) were not read on the record at the meeting.
No financial figures for the contract's total cost to the city were announced on the record.
The council proceeded to other business after adopting the resolution.
