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Communications and 311: city aims to modernize outreach, restore archives and sustain 311 service
Summary
The Department of Communications presented a flat budget focused on sustaining public education and constituent services, restoring meeting archives to the city website, and strengthening the 311 call line and public access (PIG) operations.
Interim Communications Director Nick Lott presented a flat fiscal‑year budget for communications and said the department will emphasize modernization of digital outreach, real‑time constituent response and restoration of archived meeting video to the city website.
Lott described the department’s roles — public education and government programming, publications, the 311 action line and constituent services — and said the proposed budget maintains those functions without new funding. “It allows us to serve the people of Jackson more…
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